There are two areas to withdraw crypto on your dashboard. You can withdraw directly from the withdraw button below your account balance or by scrolling the dashboard to the currency you would like to withdraw.
Step 1: Select withdraw and the amount you would like to withdraw.
Step 2: Enter the wallet address where you would like to transfer the crypto. Before clicking next, make sure to provide an address that is under your control. Sending to an address that is not yours may result in the loss of funds.
Step 3: If you have activated your 2FA, (which we highly recommend doing), you will be required to enter your 2FA pin before proceeding. For more information on how to activate 2FA’s, please click here.
Step 4: Due to network requests and internal administration, withdrawal requests can take time to reflect in your account. Please allow up to 48 hours for your withdrawal to be deposited into your chosen wallet or account. If your withdrawal has not appeared in your wallet or account after this time, please contact firstname.lastname@example.org.